All goods sold are non-refundable and orders are non-cancellable!
All items purchased through www.qbabyshoppe.com.my are eligible for a full refund if any of the following are applicable:
1. Wrong item was shipped
2. Item arrived damaged (you must notify Q Baby Shoppe via email (firstname.lastname@example.org) within 24 hours after receipt of the product)
3. Item is different than described on our website during time of purchase.
4. Refunds will be processed within 3 to 14 days of receipt of returned goods subject to the condition of the item being received in good and resaleable condition.
5. Please note that refund will only be considered once you have received confirmation from us, by email, that this will be done.
6. Refunds will be processed within 3 to 14 days of receipt of damaged goods.